Our client, a prestigious university in the UK, was struggling with outdated administrative processes that slowed down admissions, course registrations, and faculty management. Legacy systems, paper-based approvals, and disconnected data sources created inefficiencies, leading to delays in decision-making and a subpar student experience.
To solve these challenges, we implemented a low-code BPM-driven automation solution that streamlined operations across departments. The system integrated admissions, financial aid, and student records, eliminating data silos and enabling seamless collaboration between faculty, staff, and students. With AI-powered workflow automation, processes such as document verification, course registration, and fee processing were accelerated, significantly reducing manual workload.
Driving Efficiency and Enhancing Student Satisfaction
Following the implementation, the university reported a 60% reduction in administrative processing time, enabling faster student onboarding and improved service delivery. The intelligent automation system improved compliance, minimized human errors, and provided real-time insights into operational bottlenecks. As a result, student satisfaction scores increased by 30%, and the institution gained a competitive edge in delivering a smooth and efficient educational experience. Ready to revolutionize your institution? Download the full case study to explore the transformation!