Optimizing Flight Operations with Real-Time Data Integration
Leveraging Real-Time Data to Enhance Scheduling Accuracy
A major airline was struggling with scheduling inaccuracies and operational inefficiencies, resulting in frequent delays and poor customer satisfaction. Their outdated systems lacked the ability to integrate real-time data, leading to discrepancies in flight schedules. Appian’s low-code platform solved this by seamlessly integrating real-time data from various sources such as weather updates, maintenance schedules, and flight statuses. This ensured that flight schedules were consistently accurate and that any potential conflicts were flagged and resolved quickly.
Reducing Delays and Boosting On-Time Performance
The integration of real-time data and automation led to a 25% improvement in scheduling accuracy, reducing flight delays by 20%. Improved coordination between departments, such as operations, ground crew, and flight attendants, resulted in fewer disruptions and faster responses to issues. The airline also saw a boost in on-time performance, which improved customer satisfaction and strengthened the airline’s brand reputation for punctuality. Download the full case study now to learn how Appian can streamline your scheduling and improve operational performance
