KYCSmart AI is an AI-powered KYC onboarding solution that automates identity verification, document validation, biometric checks, compliance screening, and risk-based decision-making to accelerate customer onboarding and improve accuracy.
Traditional Know Your Customer (KYC) processes rely on manual document collection, identity verification, and compliance checks, often causing delays, onboarding drop-offs, and risks of human error and fraud. KYCSmart AI combines document intelligence, facial biometrics, external compliance screening, and risk-based decision-making to automate onboarding and route higher-risk cases for review.
KYCSmart AI streamlines customer onboarding through a self-service portal that enables customer representatives to initiate applications and submit their required KYC documents. Onboarding requests are automatically routed to Appian work queues, where KYC officers can claim and manage cases.
The platform uses AI-powered optical character recognition (OCR) to extract and validate information from six required KYC documents, including passports, identity cards, tax documents, salary proof, and utility bills. Its document intelligence capabilities help validate document authenticity, cross-check customer information, and identify inconsistencies, tampering, and forged documents.
Biometric verification captures five facial images from different angles to support facial recognition, liveness verification, and spoofing detection against photo ID documents. The solution also integrates with external compliance services through REST APIs to automate screening against blacklists, watchlists, criminal databases, and fraud detection services.
Based on the verification results, KYCSmart AI generates identity match confidence, document authenticity, and customer risk scores, along with overall KYC recommendations. Its dynamic approval workflows automatically approve low-risk applicants while routing medium- and high-risk cases to compliance managers for human review. Full audit logs and real-time dashboards support traceability, reporting, case monitoring, operational status tracking, and risk trend analysis.
Explore screenshots to see the solution in action.
